Privacy & Cookie Policy

Pallet Corporation Ltd trading as PALLET CORP® are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us.

This privacy policy sets out how PALLET CORP®  collects, processes and protects any information/data that you give PALLET CORP® when you use this website: www.palletcorp.co.uk. We confirm that we will keep your information secure and that we will comply fully with all applicable UK Data Protection legislation and regulations. 

Please read the following carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you. By visiting our website you are accepting and consenting to the practices described in this policy.

What information we collect

PALLET CORP® may collect, store and use the following kinds of personal information about individuals who visit and use our website:

• Information you supply to us. such as queries.
• The information you give us may include your name, business name, address, e-mail address, phone number, and a brief message.
• Survey responses so we can review and continue to improve our services
• If you become a customer financial information to process your order.

What we do with the information we gather

We require this information in particular for the following reasons:

• To process your enquiry and provide a service of pallet collection or sale.
• To provide you with information and/or services that you request from us;
• To process payments: We may use the information visitors provide about themselves when placing an order only to provide service to that order. We do not share this information with outside third parties.
• To send periodic emails: We may use the email address to send visitors information and updates relating to customer service, orders and invoicing for services. It may also be used to respond to their inquiries, questions, and/or other requests.
• To administer our site including troubleshooting and statistical purposes;
  to improve our site to ensure that content is presented in the most effective manner for you and for your computer; security and debugging as part of our efforts to keep our site safe and secure. This information is collected anonymously and is not linked to information that identifies you as an individual. We use Google Analytics to track this information. Find out how Google uses your data at https://support.google.com/analytics/answer/6004245

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
PALLET CORP®  website uses cookies to distinguish visitors from other visitors when using the website. This helps to provide each visitor with a good experience when browsing the PALLET CORP®  website and also allows opportunity to improve www.palletcorp.co.uk site. 

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently. 

This website uses session cookies. Session cookies are temporary cookie files which are erased when you close your browser. When you restart your browser and go back to the site that created that cookie, the website will treat you as a new visitor.

A cookie in no way gives us access to your computer or any information about you.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. For a more comprehensive guide visit www.aboutcookies.org.uk/managing-cookies. If you want to delete cookies on a mobile phone refer to your handset manual.

Links to other websites

PALLET CORP®  website, www.palletcorp.co.uk contains external links to other websites of interest. However, once you clicked these links to leave our site, you should note that we do not have any control over that other website and contains. Therefore PALLET CORP®  are not responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. Please check these policies before you submit any personal data to these websites.

Your Rights – Access To Your Personal Data

You have the right to ensure that your personal data is being processed lawfully (“Subject Access Right”). Your subject access right can be exercised in accordance with data protection laws and regulations. 

Any subject access request must be made in writing to PALLET CORP®: info@palletcorp.co.uk

PALLET CORP®  will provide your personal data to you within the statutory time frames. To enable us to trace any of your personal data that we may be holding, we may need to request further information from you. 

If you have a complaint about how we have used your information, you have the right to complain to the Information Commissioner’s Office (ICO).

Client Data Retention

HMRC legally requires us to retain accounting information for a minimum of 6 years for audit purposes.

Clients with financial information do not have the right to be forgotten prior to 6 years from the date of their last financial transaction as this would breach our legal HMRC requirements, however clients with information on our systems and no financial transactions have the right to be forgotten at any time.

Your acceptance of these terms

By using this website, you signify your acceptance of this privacy policy and terms of service above. If you do not agree to this privacy policy, please do not use this website. Your continued use of this website following the posting of changes to this policy will be deemed your acceptance of those changes.

PALLET CORP®  is committed to ensuring that your privacy is protected. We may change this policy, you should check this page from time to time to ensure that you are aware of any changes, where appropriate, you will be notified by e-mail if you are signed up to our mailing list. 

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@palletcorp.co.uk 

This policy is effective from May 2023.